2020 OPEN CLASSROOM LEARNING CALENDAR
| Training Topics | Jan | Feb | March | April | May | June | July | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Managing Technical Professionals | 23 | |||||||||||
| Customer Complaints: Handling, Recovery, and Retention | 15 | |||||||||||
| Managing Teams in Service Organizations | 21 | |||||||||||
| Improving Service Operations | 22 |